How to make a complaint?
Saturday, May 04, 2024
Text Size

CFTC ESTABLISHES TOLL FREE LINE FOR LODGING COMPLAINTS

  • Print

toll-free 1

The Competition and Fair Trading Commission would like to inform the general public and the business community that it has installed a Toll Free Line for registration of consumer complaints.

The toll free line number is 80008333 and is operational every Monday to Friday from 0730am - 1630hrs and is currently available on the MTL platform.  

The toll free line facility will enable the general public and the business community to lodge complaints to the Commission, free of charge, relating to violations of the Competition and Fair Trading Act and the Consumer Protection Act. This will help create a highly competitive and fair trading environment for the ultimate benefit of consumers and business prosperity.

In view of this, the general public is advised to make use of this opportunity to report suspected unfair trade and anti-competitive practices to the Commission for appropriate redress.

For more information, email This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 01759506/7.

 

Charlotte Wezi Malonda

The Executive Director

Banner

Complaints Form

You can post a quick consumer complaint by filling the form below. Alternatively, Click here to download our complaints form which you can fill and drop at our offices (view map) or email to consumer@cftc.mw.

Full Name (*)

Please type your full name.
E-mail (*)

Invalid email address.
Tel/ Mobile

Invalid Input
Address

Invalid Input

Company/ Institution Involved

Invalid Input
Its Physical or Postal Address

Invalid Input
Details of Complaint

Invalid Input


Please let us know how and when to contact you.

How should we contact you?


When would you like to be contacted? (*)

Please select a date when we should contact you.

  


Note: All complaints will be recorded.

CFTC – Just Competition, Fair Trading

Consumer Complaints

Click here to download our complaints form which you can fill and drop at our offices (view map) or email to consumer@cftc.mw.